Administering Cisco Unity Connection (AUCv8.0)
Module 1: Introduction to Cisco Unity Connection This module describes the function of Cisco Unity Connection, and the various interfaces that are used to access the system.
Lesson 1: Overview of Cisco Unity Connection This lesson defines an understanding of Cisco Unity Connection functions and features, including the standalone, active-active cluster pair, and digital networking deployment models.
Lesson 2: Navigating Cisco Unity Connection This lesson defines how to access the various applications and services in Cisco Unity Connection, including Cisco Unity Connection Administration and Cisco Unity Connection Serviceability.
Lesson 3: Understanding Call Handlers, Users, and Call Flow This lesson defines how to access and configure call handlers, users, and call flow in Cisco Unity Connection Administration.
Module 2: Configuration of Users and Contacts This module describes the differences between users and contacts and the configuration procedures for each of these objects in Cisco Unity Connection. The learner will be able to explain the components that are required for user call processing by Cisco Unity Connection.
Lesson 1: Explaining Users and Contacts This lesson explains the various users and contacts in Cisco Unity Connection.
Lesson 2: Managing Multiple Users This lesson provides an understanding of how to manage multiple users using various methods, such as AXL, LDAP, and BAT.
Module 3: Implementation of Features This module describes the various features and options that are available to users in Cisco Unity Connection.
Lesson 1: Implementing the Dial Plan This lesson explains how to identify, create, and modify partitions and search spaces and assign them to the various objects in Cisco Unity Connection.
Lesson 2: Understanding User Features This lesson defines how to implement a number of user features.
Lesson 3: Accessing Voice Messaging and User Features This lesson defines how to implement user features and understand the different methods that are used to access voice messaging in Cisco Unity Connection.
Lesson 4: Managing Distribution Lists This lesson defines how manage system and private distribution lists.
Module 4: Use of Cisco Unity Connection Applications, Tools and Reports This module describes the various applications, tools, and reports that are available in Cisco Unity Connection.
Lesson 1: Designing an Audiotext Application This lesson defines the procedures to building an audiotext application for Cisco Unity Connection.
Lesson 2: Using Cisco Unity Connection Tools and Reports This lesson provides an understanding of the various administration tools and reports in Cisco Unity Connection.
Lesson 3: Using the DRS This lesson explains how to use and configure the DRS in Cisco Unity Connection.
AUC 8.0 LABS
Objectives and Pre-requisites
The knowledge and skills you must have before attending this course are as follows:
Duration: 2 days
Price: US$ ----
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