Implementing Advanced TelePresence Video Solutions Part 1, v1.0 (PAIATVS1)

Detailed Outlines

Course Outlines

Module 1: Endpoints This module provides you with the knowledge and skills to install, configure, maintain and troubleshoot Cisco TelePresence Codec C90 so that 80% of all field activity is unassisted.

Lesson 1: C Series Operation

  • Use remote control and navigate the menus
  • Configure the settings on codec
  • Make and receive calls
  • Change the video source for the local, dual video and remote cameras.
  • Share presentations
  • Use the Phone Book to store contacts and search on contacts
  • Multisite calling and list the multipoint capabilities of each system type

Lesson 2: C Series Documentation

  • Administration guide
  • White papers
  • Fault finding guides
  • Installation guides
  • FAQs
  • Knowledge base

Lesson 3: C Series Installation

  • Codec C90 Interface
  • Video Input Matrix
  • Connectors
  • Camera Setup
  • Audio and Video cabling

Lesson 4: C Series Configuration

  • Menu System
  • Configuration using the Browser
  • Accessing the API
  • Using the Internal Multipoint System

Lesson 5: C Series Maintenance

  • Web Release Key Generator
  • System Upgrade

Lesson 6: C Series Troubleshooting

  • How to Troubleshoot
  • Collect System Configuration, Status and Settings
  • Backup Configuration and Default Setting
  • TCP DUMP Method to Collect the Log Files

Module 2: Call Control Upon completing this module, you will be able to understand Call Control protocols, install, configure basic registrations and troubleshoot Cisco TelePresence Video Communications Server (VCS).

Lesson 1: Registration Protocols and VCS Installation

  • H.323 Registration
  • SIP Registration
  • Basic configuration
  • Setting up the VCS from the box

Lesson 2: VCS Basic Configuration

  • Deployment Guide
  • Internetworking

Lesson 3: Backup, Restore and Upgrade

  • Backup and restore
  • Upgrades

Lesson 4: Troubleshooting

  • Troubleshooting
  • Registrations
  • Call History

Module 3: MCU Upon completing this module, you will be able to setup the Cisco TelePresence Multipoint Control Unit (MCU).

Lesson 1: MCU Setup

  • Cable up and configure the basic network connectivity via RS232
  • Identify the power light and LAN port light and know the implications of the lights being off.
  • Access relevant documentation from the TANDBERG web site including:
  • Specification Sheets
  • Printable Online Help
  • Getting Started Guide
  • FAQ

Lesson 2: MCU Configuration

  • Basic IP Configuration
  • MCU Registration with H.323
  • Prefix for MCU Registrations and MCU Service Prefix
  • MCU Registration with SIP

Lesson 3: MCU Operations

  • Create conferences from the MCU and an endpoint
  • Change conference layouts from the MCU and an endpoint
  • Move participants between conferences
  • Use the message facility
  • View endpoint statistics

Lesson 4: MCU Customization

  • Auto Attendants
  • Adding Endpoints to the MCU
  • Adding Users to the MCU
  • Customization

Lesson 5: MCU Global Conference Settings

  • Locating Help on the MCU
  • Global Conference Settings
  • Templates

Lesson 6: MCU Upgrades and Backups

  • Upgrade the 4500 MCU when provided with access to the software and fully test the system
  • Access the TANDBERG web site to download software
  • Perform a software upgrade using the web interface
  • Describe where to find instructions to upgrade using the flash disk
  • Perform a backup and restore of the MCUs configuration using ftp
  • Recall the reset configuration and reset password instructions and commands

Lesson 7: MCU Troubleshooting

  • Troubleshooting Techniques
  • Troubleshooting Tools
  • Troubleshooting Hardware Issues
  • Troubleshooting Endpoints
  • Troubleshooting Event Logs

Module 4: Management This module provides you with the knowledge and skills to install, configure, maintain and troubleshoot Cisco TelePresence Management Suite (TMS).

Lesson 1: Operation

  • TMS Management Features
  • Monitoring
  • Adding Systems
  • Phone Books
  • Reporting
  • Administrative Tools

Lesson 2: Installation

  • TMS – The Installation Steps: Instructional Video
  • TMS – Basic Configuration: Instructional Video

Lesson 3: SQL

  • Structured SQL
  • SQL Server - Microsoft
  • SQL Management

Lesson 4: Zones

  • ISDN and IP Zones
  • Configuring Zones
  • ISDN Zones
  • IP Zones

Lesson 5: Permissions

  • TMS – Users and Domains
  • User Permissions
  • Permission Guidelines

Lesson 6: Troubleshooting

  • TMS Services
  • SQL Database
  • TMS Web Server
  • TMS Installation Problems
  • Corporate Directory
  • Booking
  • Reporting Problems

TVS 1 Labs

  • Lab 1-1 Documentation
  • Lab 1-2: Installation
  • Lab 1-3 Basic Configuration
  • Lab 1-4 Advanced Configuration
  • Lab 1-5 Upgrade the Cisco TelePresence Codec C90
  • Lab 1-6 Troubleshooting
  • Lab 1-7 Logs
  • Lab 2-1 Basic Configuration
  • Lab 2-2 SIP Configuration
  • Lab 2-3: Backup and Restore
  • Lab 2-4 Troubleshooting
  • Lab 3-1 Documentation Quiz
  • Lab 3-2 Basic MCU Configuration
  • Lab 3-3 MCU Operations
  • Lab 3-5 Customizing the MCU Auto attendant
  • Lab 3-6 Adding and Updating Conference Settings
  • Lab 3-7 Configuration Settings for Customer Scenario
  • Lab 3-8 Upgrade and Restore
  • Lab 3-9 Troubleshooting Quiz
  • Lab 3-10 Troubleshooting
  • Lab 3-11 Fault Finding
  • Lab 4-1: TMS Basic Configuration
  • Lab 4-2: TMS Advanced Configuration
  • Lab 4-3: Maintaining the SQL Database
  • Lab 4-4: Implementing TMS Zones
  • Lab 4-5: Configuring User Permissions
  • Lab 4-6: Troubleshooting TMS

Objectives and Pre-requisites

Course Objectives

Upon completing this course, you will be able to meet these overall objectives:

  • Locate support documentation, install, operate, configure, maintain and troubleshoot Cisco TelePresence Codec C90
  • Describe Call Control protocols, install, configure basic registration capabilities and troubleshoot Cisco TelePresence Video Communications Server (VCS)
  • Locate support documentation, install, operate, configure, maintain and troubleshoot the Cisco TelePresence MCU range
  • Install, operate, configure, maintain and troubleshoot the Cisco TelePresence Management Suite (TMS)

Prerequisites

The knowledge and skills you must have before attending this course are as follows:

  • Completed and passed the PATVSEE exam
  • Completed and passed the PATVSEA exam

   
 
Classroom training
Duration: 5 days
Price: US$ ----
CLC: 40

 
Course Schedule:
Egypt, Cairo,  Jan 2015
Dubai,  Feb, 2015
Qatar, Doha, May 2015

 
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